NSCA BYLAWS - Article XI: General Housekeeping Provisions and Association Affairs
The Board of Directors may from time to time adopt and publish rules of general housekeeping concerning Association affairs including, but not limited to, such topics as updating Association Bylaws, establishing contracts in support of Association business, issuing newsletters, establishing Cluster appearance/design guidelines, enforcement of pet and leash laws, and reasonable hours for lake privileges. As and when adopted and published, these housekeeping provisions and rules shall become part of the Association Bylaws and are expressly adopted and incorporated herein.
Section 1. Duties of the Association Membership
Every Member of the Association is to comply with the Protective Covenants and Easements set forth in Art. VI of the First Amendment to the Deed of Amendment to the Deeds of Dedication of Reston as well as any other protective covenants and restrictions issued by the Reston Association that are applicable to the Association. Members of the Association and their guests are required to maintain their vehicles so as to avoid dripping oil, gas, antifreeze, etc. on the road and parking spaces of the Association. Members of the Association are not permitted to offer Short Term Lodging, as that term is defined in Article 20 of Chapter 112 (Zoning) of the 1976 Code of the County of Fairfax, with respect to the Property, as defined in Article II, Section 1A of these Bylaws.
Section 2. Receiving and Considering Complaints from Association Membership
Complaints addressed to the NSCA Board must be submitted in writing using the NSCA Complaint form. Verbal complaints, that should be addressed using the Complaint form, will not be considered nor responded to by the NSCA Board.
The complaint must be filed within 30 days of the occurrence that initiated the complaint process. The NSCA Board shall provide written acknowledgment of receipt of the complaint to the complainant within seven days of receipt. Such acknowledgment will be mailed by registered or certified mail, return receipt requested or by electronic means provided the sender retains sufficient proof of the electronic delivery. Once the NSCA Board is in receipt of the Complaint form, a determination response to the compliant will occur within 30 days and will be sent via mail or email.
Any specific documentation to support the complaint must be provided and shall be clearly described with any documentation included in the complaint. In addition, to the extent the complainant has knowledge of the law or regulation applicable to the complaint, the complainant shall provide that reference/documentation, as well as the requested action or resolution.
Consideration and determination of the complaint will be done (at the board’s discretion) either by an actual scheduled NSCA board meeting or via email between the board members with minutes being maintained by the board secretary. The complainant can request a formal board meeting and attend such a meeting to present their case. Deliberation of the board, after hearing the complainant, will be done is closed session without the attendance of the complainant.
After the final determination is made, the written notice of final determination shall be mailed by registered or certified mail, return receipt requested or delivered by electronic means, provided the sender retains sufficient proof of the electronic delivery, within seven days.
Notice of Adverse Decision
As prescribed in 55-530 of the Virginia Code, a complainant has the right to give notice of any adverse decision to the Office of Common Interest Community Ombudsman. The notice of adverse decision shall be filed within 30 days of the final adverse decision in writing on forms prescribed by the Common Interest Community Board.
Section 1. Duties of the Association Membership
Every Member of the Association is to comply with the Protective Covenants and Easements set forth in Art. VI of the First Amendment to the Deed of Amendment to the Deeds of Dedication of Reston as well as any other protective covenants and restrictions issued by the Reston Association that are applicable to the Association. Members of the Association and their guests are required to maintain their vehicles so as to avoid dripping oil, gas, antifreeze, etc. on the road and parking spaces of the Association. Members of the Association are not permitted to offer Short Term Lodging, as that term is defined in Article 20 of Chapter 112 (Zoning) of the 1976 Code of the County of Fairfax, with respect to the Property, as defined in Article II, Section 1A of these Bylaws.
Section 2. Receiving and Considering Complaints from Association Membership
Complaints addressed to the NSCA Board must be submitted in writing using the NSCA Complaint form. Verbal complaints, that should be addressed using the Complaint form, will not be considered nor responded to by the NSCA Board.
The complaint must be filed within 30 days of the occurrence that initiated the complaint process. The NSCA Board shall provide written acknowledgment of receipt of the complaint to the complainant within seven days of receipt. Such acknowledgment will be mailed by registered or certified mail, return receipt requested or by electronic means provided the sender retains sufficient proof of the electronic delivery. Once the NSCA Board is in receipt of the Complaint form, a determination response to the compliant will occur within 30 days and will be sent via mail or email.
Any specific documentation to support the complaint must be provided and shall be clearly described with any documentation included in the complaint. In addition, to the extent the complainant has knowledge of the law or regulation applicable to the complaint, the complainant shall provide that reference/documentation, as well as the requested action or resolution.
Consideration and determination of the complaint will be done (at the board’s discretion) either by an actual scheduled NSCA board meeting or via email between the board members with minutes being maintained by the board secretary. The complainant can request a formal board meeting and attend such a meeting to present their case. Deliberation of the board, after hearing the complainant, will be done is closed session without the attendance of the complainant.
After the final determination is made, the written notice of final determination shall be mailed by registered or certified mail, return receipt requested or delivered by electronic means, provided the sender retains sufficient proof of the electronic delivery, within seven days.
Notice of Adverse Decision
As prescribed in 55-530 of the Virginia Code, a complainant has the right to give notice of any adverse decision to the Office of Common Interest Community Ombudsman. The notice of adverse decision shall be filed within 30 days of the final adverse decision in writing on forms prescribed by the Common Interest Community Board.
